See what
our satisfied fans say about Tim Storm
and Frost Mortgage Lending Group, and how our Home Loan
Specialists provides not just
satisfactory customer service but
"Legendary." That is why most of our clients are referrals
from Realtors, legal, taxation, family planning,
and investment professionals as well as
from our satisfied clients.
Jason and I want to send a sincere
thank you to you and Carol for all
of your hard work in helping us with
our loan. The entire process went
so smoothly and quickly and you were
always available to answer our
(many) questions. Being our first
home buying experience I can’t say
enough about how easy you made
things for us and how thorough you
were in explaining the entire
process and helping us every step of
the way with all your advice and
knowledge. The fact that you were
so easy to talk to and took time out
of your schedule to drive out to us
when needed was very much
appreciated and did not go
unnoticed. Everyone is still truly
amazed that the loan closed in less
than 3 weeks! I have already passed
your contact information along to
several people and don’t have enough
nice things to say about you!
Thanks again Tim for everything, and
I will be keeping your number for a
long time to come!
Brandy M.,
La Habra, CA
1/13/09
Tim,
Thank you for all of the
assistance with the loan for our
house. Prior to meeting you, we had
a bad experience and we were ready
to stop looking for a home. When we
were given your name and information
we thought it was too good to be
true. You got us the exact rate you
promised; we closed escrow early and
received a nice surprise of less
money needed to close. If anyone we
know needs a loan or needs to
refinance, we will be sure to refer
them to you. We are truly grateful
for all of your hard work and the
effortless process of getting the
loan for our new home. Thank you
again.
Ronald and Brittany Stewart,
Lakewood, CA 12/22/08
Thank you so
much, again, for your advice,
expertise, and input. You were
so right! The other lender came
back and lowered a quarter point.
We have decided to stay with them
just to eliminate hassle and get the
deal closed sooner. However, I
cannot express our gratitude to you
enough. We appreciate your honesty,
your time, especially while on
vacation, and your willingness to be
a "negotiating tool." Please know
that Mark and I are only beginning
our real estate portfolio, and plan
on making future investments. When
we do we will keep you in mind.
Furthermore, if you ever need a
reference we would love to help (and
will do nonetheless).
Have a wonderful time on the slopes,
Lindsay
- (There is a
story behind this. I had PreApproved
them for an FHA loan. Another lender
came in and quoted something
different and then couldn't deliver.
FHA was the best way to go and I had
better rates than the other lender.
But they needed to close too quickly
for me to step in at the last
minute, but they were able to use my
quote as a way to at least get the
other lender to lower their fees.
Still, would have been cheaper if
they had stayed with me, which they
realized at the end.)
Tim & Carol, We
want to thank you from the bottom of
our hearts. We are forever grateful
to you guys. We are so appreciative
for the time you two took to make
sure every part of our journey was a
s calm and relaxed as possible.
There are truly no words to express
the depth of our gratitude.
Thank you and God bless
Ernesto &
Tiffany Garfias, 9/20/2008
Thank you so very much for the loan and
your help in getting it closed. I
appreciate all your help in assisting
with my personal finances. I’m happy to
refer as many clients to you as
I can. Thank you again.
Suzanne P.
Tim was very creative in finding alternative solutions to financing. I
will definitely be working him again on my next loan.
Leo J.
Riverside, CA.
I want to thank you from the bottom of my heart for making my dream come true. You were always there to answer any of my questions, and you never once lost your temper or your patience. I was extremely nervous throughout the process and this transaction due to the inexperience of my prior mortgage broker. The broker almost caused me to lose the house that I love, and you saved the day. Time and time again, you did not give up on me where most lenders would have run the other way. You are so intelligent, kind and understanding, and you have earned my trust due to your hard work and your perseverance. I was not the easiest person to deal with during the process, and you were doing things my sales agent should have been doing. I would refer you to anyone in my family or friends without hesitation. I was so lucky that one of your clients referred you to me; don’t know what I would have done without you. God bless you always.
P.S. My daughter and I are very grateful to you, and we will never forget all you’ve done for us.
Y. Monclova
Rancho Cucamonga, CA.
I can’t thank you enough for all the
work you did in getting me a loan for my
house. I was completely shocked when I
was told you even drove all the way to
Cypress to my Union for verification of
my retirement account. You’re a very
special and compassionate person and
were always encouraging when I got
depressed and antsy. My daughter Denise
told me if anyone could get me a loan it
would be you. Denise and I both send our
heartfelt thanks for all your help.
Ruby N. & Denise J.
Rialto, CA.
Thank you so much for helping us with our refinance. It was as unexpected and wonderful surprise to have everything go so smoothly and quickly. Special thanks also to Carol. She’s definitely a “jewel in your crown”! I would not hesitate to recommend you to anyone. Again, thank you so much!
Bonnie S.
San Diego, CA.
I wanted
to thank you so much for your expert
help in closing my refinance. I didn’t
think I could get a loan while still in
Chapter 13 bankruptcy. On top of that I
had a tax lien which had become a
serious issue for me. You came highly
referred by my attorney, and apparently
with good reason. As soon as we got
court approval to go through with the
refinance, you were able to close the
loan quickly, paying off the IRS while
at the same time getting me out of
bankruptcy and cutting my monthly
payments. I don’t know how to say thank
you enough. I will make sure that my
attorney knows you did an excellent job.
I now know why he refers you to his
clients. I am happy to be a reference
for you.
Norberto I.
Orange County, CA.
Tax problems lead me into a chapter 11 Bankruptcy. That's the worse type of bankruptcy you can have because it starts with a chapter 7 and follows with a chapter 13. I had a perfect credit history prior to the tax problem but had to resort to the bankruptcy filings to pay off my tax obligations to the state and federal taxing authorities. My chapter 13 plan was scheduled for approximately 5 years and I wanted to end it as soon as possible so that I could begin rebuilding my credit. Fortunately for me, I own a home and the house appreciated significantly during the first 2 1/2 years of my chapter 13 program. With Tim Storm's assistance, I was able to refinance the first mortgage and receive enough extra cash to pay off the chapter 13 Bankruptcy. I also ended up with some additional extra cash.
I knew I was a high risk customer when I initially contacted Tim and thought he would be able to set me up with a loan but feared the high interest rates that are commonly associated with high risk borrowers. After reviewing my credit history, Tim told me he thought I could qualify for an FHA loan with a 7.5% interest rate. He thought I could qualify because I wasn't late on any of my debt obligations for the prior 12 months. Within two weeks I was approved for an FHA loan and recently closed escrow with a 7% loan.
I'm blown away that the interest rate on my new loan is lower than my previous loan and didn't think it was possible because of my credit situation, but Tim was able to help me out because he's familiar with the chapter 13 bankruptcy process and was able to communicate my situation to the right lenders and my attorney. From start to finish it took approximately 5 months to complete the refinance process because the court process moved slower than the loan process. All in all I'm very satisfied with the outcome and highly recommend Tim's services to anyone who is in a situation that was similar to mine. Thanks.
Raymond D.
Irvine, CA.
I wanted
to thank you for helping us secure the
loan for our new house. Eight months ago
we never dreamed that we would be able
to own a home. I sent out requests to
lenders just to see what it would take
for us to get a loan so that we could
work on getting ourselves in position to
obtain one. I was surprised when you
told us we qualified immediately.
When we
finally did find a place to buy we had
several other lenders who were
interested in handling our loan.
However, all of them were extremely
cautious and at times negative about our
situation, which often left us
discouraged. They would say things like,
“you probably will qualify, but its very
tight. I can’t promise anything.” They
would ask for all kinds of information
and even ask for money up front for the
appraisal on the home. We really felt
like we were at such a disadvantage. We
felt like our situation was so desperate
that we had to comply with all their
requests.
Luckily
we began to work with you. Every time I
called you I got a positive response.
You always assured us that we were well
qualified. You never asked for more than
the standard documentation. You didn’t
ask for money. Any time we asked
questions you responded quickly and
gave us honest and insightful answers.
Even though you knew the other lenders
were trying to get our loan you never
hassled us or even tried to convince us
that we had to get the loan through you.
When we compared the quotes from other
lenders it was obvious that yours was
better. Our real estate agent, who also
acted as the escrow agent, told us at
the closing that our interest rate was
the lowest he had seen for several
weeks. Everything about our loan made us
feel that we got a fair deal with no
hassle.
Perhaps
best of all was the service you
provided. The day we needed to sign our
loan papers you traveled all the way to
North Orange County to our home with the
papers because we were unable to come to
you. We had just come from the hospital
where my wife had delivered our son the
day before. With the birth of our son
things were hectic, but you made
everything so easy by coming to our
home. In addition, every time we asked
for an update you promptly responded.
Finally, when all of a sudden we decided
to close four weeks early you rushed the
loan through and helped us meet the
accelerated deadline.
All I can
say is that rarely have we ever felt so
good about a transaction. Thank you for
all of your help. Thank you for being
positive and friendly. Thank you for
helping us purchase our home. It has
made such a difference in our lives.
Sincerely,
Rick Y.
Brea, CA.
I was
very worried about using a lender from
the internet, but you proved to be a
great choice. Thank you very much for
your help in consolidating my credit
card debt and tax lien. Several lenders
had turned me down, but you were able to
get an approval in 1 day at a better
rate than I thought I’d get. I am out of
debt, and am saving over $500 per month.
Thank you also for the information on
what I need to do to pay my loan off
early. You have motivated me to get
completely debt free within the next 10
years. You have changed my life.
Thanks
again,
J. Banuelos
Los Angeles, CA.
Tim was
able to help me and do my loan. After
another loan officer had previously told
me “no”. Tim’s a “Yes”/”Can do” man. He
made it happen! Obviously a tremendous
asset to your firm! Thank you so much
for your friendly, expedient service.
R Grier
West Hills, CA.
Sending
your notary to my home, way out of the
way at a moments notice to get my loan
closed quickly made me very happy. Tim
worked extremely hard for me. My
loan was one of those “Last minute
miracles”, and he really came through
for me.
Thanks Tim! I’ll send my friends your
way.
D. Brady
Los Angeles, CA.
Tim was
always efficient, friendly, and with
great follow through whatever the
question or concern. He got me a great
loan with expedient completion.
K. Livingston
Aliso Viejo, CA.